Privacy Policy

Introduction

Hove Home ApS ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Data Controller

Hove Home ApS is the data controller responsible for your personal information. Our contact details are:

4800 Eastgate Pkwy
Mississauga, ON L4W 3W6
Canada

Phone: +1 905 602 7900
Email: [email protected]

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our website
• Register for events or services
• Subscribe to newsletters or communications
• Contact us directly

The personal information we collect may include:

• Name
• Contact information (email address, phone number, mailing address)
• Professional information (organization, job title, industry)
• Event preferences and requirements
• Payment information (processed through secure third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Device information

We collect this information using cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal information for specific purposes, such as sending you marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as when you register for our events.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms, such as improving our services and website functionality.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our services
• Process and manage event registrations
• Communicate with you about our services, events, and updates
• Respond to your inquiries and requests
• Send administrative information, such as confirmations and notifications
• Improve our website and services
• Develop new products, services, and features
• Analyze usage patterns and trends
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
• Event Partners: When you register for our events, we may share your information with event co-organizers, sponsors, or exhibitors, but only with your explicit consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

In general, we retain:

• Contact information for clients and event participants: 7 years after the last interaction
• Marketing communication preferences: Until you unsubscribe or request deletion
• Website usage data: 26 months

Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to your personal information that we hold.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Secure network architecture
• Access controls and authentication procedures
• Regular security assessments and testing
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

We primarily store and process your personal information in Canada. However, we may transfer your personal information to service providers located in other countries. When we transfer personal information outside of Canada, we ensure that appropriate safeguards are in place to provide adequate protection for your personal information in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Hove Home ApS. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Privacy Officer
Hove Home ApS
4800 Eastgate Pkwy
Mississauga, ON L4W 3W6
Canada

Email: [email protected]
Phone: +1 905 602 7900

We will respond to your inquiry as soon as possible and within 30 days as required by applicable privacy laws.